Are your customers lost in a green fog?

Notice how many brands are promoting “green?” That can be good news for consumers, and hopefully the planet. But it could be bad news for you if you want to bring a green product to market. The market is so inundated with organic, local and sustainable products that consumers are beginning to experience a “green fog.” It’s difficult for them to sort out what is truly good for the environment and what they can do about it in their own lives. And they have a healthy skepticism that companies really do something significant to improve the environment or that a product is truly green. What can you, as a manufacturer, do?

One key step is to be very crisp in your positioning. Before you market your green product, ask yourself these questions:

1. Who is your product for? Be specific. Just saying that it is for those interested in a healthier lifestyle or an environmentally friendly product is too vague to help you position correctly. Do you need to appeal to different generations?

2. What exactly is your product or brand and how specifically is it helping the environment? Is the primary value of your product its low impact on the environment or is that an extra bonus? Which do your customers care about?

3. Is the core function (cleaning, printing, playing music) as good as, or better than, the competition? You don’t get a pass on the quality of the basic function of your product just because it’s “green.”

4. What are the specific attributes you can claim, both for the core functions and the environmental friendliness? Is it specific in the materials you use? Is it your company’s redesigned supply chain? Is it because you have reduced your intake of raw materials? Your answers will help determine what exactly you should promote.

5. How will you promote your green attributes? With a key message on the packaging? In advertising and PR? Wherever it is, be simple and direct. Make the advantage and the proof points easy to find.

Having crisp and clear answers to the questions above will help customers cut through the “green fog” and see the true value of your brand and your products.

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